The excellent results achieved by Belfius in 2015 validate its “customer satisfaction” strategy


The strategic attention Belfius paid to customer satisfaction is the basis of its excellent results and the increasing feeling of confidence it inspires in its customers as banker and as insurer. By investing resolutely in providing added value for its customers, Belfius stands out from others, widening its range of services, increasing its earnings and reducing its costs.
On the foundation of its results and its financial strength, today Belfius is in a position to reach its main targets a year ahead of the schedule planned for the end of 2016, to pay a first dividend to its shareholder (subject to ECB backing” and to further increase its contribution to the Belgian economy and to the prosperity of Belgium.

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